Returns

Returns are accepted by mail within 60 days of purchase, with original packaging and all components.  Please have your order number or receipt ready and email the following information to Customer Service at licensedbrandsupport@insight2design.com to receive your return shipping label:

  • Customer Name as listed on receipt or confirmation email
  • Order number
  • Date of purchase
  • Name/model number of product
  • Reason for return

Orders under $50.00 (before tax) will have a flat $8 return fee deducted from your return while orders over $50.01 (before tax) will have a flat $15 return fee deducted from your refund. 

Please note that it may take 3-5 business days for the refund to be credited to your account.